Organizational Policy to Address the Issue of Privacy Protection for

OrganizationalPolicyto AddresstheIssueof PrivacyProtectionforOnline Shoppers

OrganizationalPolicyto AddresstheIssueof PrivacyProtectionforOnline Shoppers

Onlineshoppingmerchantsshould developtheprivacyprotectionpoliciesthat informtheir clientsabout their responsibilitiesas wellas theresponsibilitiesof theorganizationin protectingtheclients’information.Theprivacypolicyis criticalin an erain which thenumberof online shoppershas beenincreasingexponentially (Wood, 2014). Thispaperdocumentsa privacypolicyforABC online shoppingcompany.

Overviewof thepolicy

Client’sprivacyis verysignificantto ABC Company. Thecompanydoesnot rentorselltheclient’sinformationto anypersonforthepurposesof marketingwithout their explicitconsent.By visitingtheABC’s website, users agreeto thetermsas wellas theconditionsof theprivacypolicy.In case youfail to agreewith the policy,youare requestednot toaccessorusethesite.Thepolicyconsiderstheinformationas partof ABC normaloperationof its services,explainingwhatiscollectedfrom thesiteusers andwhathappensto suchinformation(eBay Incorporation, 2015).

Purpose

Thepurposeof thisprivacypolicyis to showonline shoppers,whouseour website, howABC collects,uses,andprotectstheir information.

Scope

Thisprivacypolicyappliesto servicesofferedin our domain(http://www.abconline.com) only.ThisimpliesthattheABC privacypolicydoesnot covertheweblinksprovidedon ABC’s website. Therefore,users of ABC website should reviewtheprivacypolicyof thethirdpartiesthat areprovidedon our sitebefore usingthem. In addition,thePrivacyappliesto customerswhousetheir virtualprivatenetworkto accesstheABC’s website andallclientswhoprovideanyformof privateinformationforthepurposesof completinga transactionwith ABC.

Policy/ Proceduresto befollowed

Informationwecollect

WhenyouusetheABC’s site,thecompanycollectsandstoresyourinformation.Thisis doneto providean efficient,safe,customized, andsmoothexperience.Therefore,thecompanyonlycollectsinformationthat is deemednecessaryto accomplishthispurpose.Generally,anyonecan browseour sitewithout providingtheirpersonalinformation.However,a fullutilization of thesiterequiresyouto providethecompanywith yourpersonalinformationby fillinga registrationformprovidedonline. Personaldetailswecollectincludeyourdateof birth,name,email ID,contactnumber,billing information,placeof residenceorbusiness,bankaccount,andshippingdetails.

ABCalsocollectsinformationabout yourbuyingandbiddingbehavioras wellas thecommentsgivenby otherusers of thesitein thefeedback section.ABC collectsadditionaldetails(suchas creditcardnumber,billing address,andcreditcardexpiry forclientswhosetup acreditaccountwith us (Toedt, 2009).

ABC’suseof yourprivateinformation

AtABC, weuseyourpersonaldetailsto facilitatetransactionsandservicesyourequest.Yourpersonalinformationalsohelpsus in resolvingdisputes,promotingsafeonline trading,troubleshooting shoppingproblems,measuringyour interestsin theservicesweprovide,collectingfees,informingyouabout our offline andonline offers,customizing client’sexperience,detectingandprotectingthecompanyagainst fraud,errors,as wellas otherweb-based malpractices,andenforcingthesiteuser agreement.Wemay useyourinformationto detectaccuracyandomissions.ABCmay alsoyour personalinformationto enhancemarketingandpromotional efforts,analyzetheusageof thesite,enhancethesiteproductandcontent offerings,andcustomize thesite’slayout,content andservices(Snap Deal, 2015).

Disclosureof yourpersonalinformation

Yourpersonalinformationmay beaccesseda thirdpartyin three circumstances

  1. When you enter your personal information on the form of an advertiser with a web link on our site, the personal information is collected by ABC and the advertiser simultaneously.

  2. When you express an interest in services and products posted on our site by a third party, the third party will access your personal information.

  3. We may provide your personal information to the law enforcers and other government agencies whenever we are required to do so.

Securingyourpersonalinformation

Whenyouaccesstheaccountyoucreated on our site orplacean order,ABC offersyouwith a secureserver to protect personal information. Thesecureserver is software that encrypts theinformationyouprovideon our sitebefore itissentto thecompany.In addition,weprotectthepersonalinformationwecollectfrom authorizedaccess.Weaccomplishthisby maintainingdataaccuracy,ensuringthattheinformationis usedcorrectly,employingreasonablesecurityproceduresandpractices,andcomplying with thetechnology practicelawsincludingtheInformation Technology Act.

Sanctions/ enforcement

ABCteamwill assessandveryusers’ compliancewith thisprivacypolicythrough severalmethods,suchas businessreports,feedback from otherusers, internalas weas externalaudit.Exceptionsto thisprivacypolicyshould be approvedby theABC teamin advance.Anycaseof non-compliance will resultin theterminationof creditordebitaccountthattheclienthas openedin ABC. Seriouscasesof non-compliance (suchas fraudulentattempts)will be reportedto therelevantlawenforcementagenciesforfurtherinvestigationandlegalactions(SANS, 2015).

References

eBayIncorporation (2015). eBay privacy policy effective 1stApril 2010. eBay.Retrieved March 1, 2015, fromhttp://pages.ebay.in/help/policies/privacy-policy.html?rt=nc

SANS(2015). Information security policy template Virtual privacy networkpolicy. SANS.Retrieved March 1, 2015, fromhttp://www.sans.org/security-resources/policies/retired#virtual-private-network-policy

SnapDeal (2015). Privacy policy. SnapDeal.Retrieved March 1, 2015, from http://www.snapdeal.com/page/terms

Toedt,D. (2009). Privacy policy for web sites: Sample language. OnContracts.Retrieved March 1, 2015, fromhttp://www.oncontracts.com/privacy-policy-for-web-sites-sample-language/

Wood,E. (2014, October 10). Online shopping sees 30 % rise betweenmidnight and 6 am. TheGuardian.Retrieved February 22, 2015, fromhttp://www.theguardian.com/money/2014/oct/10/internet-online-shopping-30-per-cent-rise-midnight-6am-john-lewis

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