Pursuing Information Systems Technology
INFORMATION SYSTEMS TECHNOLOGY 7
Pursuing Information SystemsTechnology
Pursuing Information SystemsTechnology
The adoption of technology inperforming organizational tasks, be it in the public or privatesector, or individual business is one of the best ways of keepingtrack with development. In countless ways, technology facilitatesmooth running of operations at the job place, resulting to highoutput, reduced wastages and exceptional quality work, which is errorfree. Although the change might seem much to handle in a singlephase, it is a step that is extremely vital for any organization thatwishes to remain relevant in the present levels of development(Bocij,etal, 2008). Havingto leave a way of handling information that one was used to is noteasy. The earlier ways of operating without employing technologyprovide comfort and a guarantee that things are still in control.However, the need to adopt some form of technology is inevitable, andcircumstances will eventually catch up with the management (Becker,et al, 2001). Themost important thing to keep in mind is that once adopted,information technology systems will prove its worth within a shorttime with very little to regret on the side of the management and allparties involved, as well.
It is normal for employees to fear fortheir jobs, especially those who know little about computers and howthey operate. Basic training in computer operations and informationsystems before the actual introduction of the computers would be inorder to reassuring employees that their jobs would be safe. Thebasic training should be tailored to equip employees with everynecessary knowledge on working with the new system. Once theinformation systems technology is introduced, further training ofemployees should be pursued to give employees advanced knowledge withregard to the new technology (Becker,et al, 2001).Such precautions will oversee a seamless transition from manualhandling of information to full and successful pursuit of informationsystems technology.
People who have never used computersto perform a task might be concerned that learning the skills isabsolutely difficult for them (Deans& Karwan, 1997).Such concerns should be addressed through gradual introduction ofcomputer education in the most simplified manner. Computer trainingshould not be complicated, but made easy for anyone to understand.Further, employees with special need for assistance in learningcomputer skills should be given lots of attention to ensure that noemployee is left behind (Malaga,2005). Sufficientlearning materials and computer manuals should be readily availableto all employees for easier reference on previous computer lessons.Employees should be allowed to adopt computer skills and usage oftechnology at their pace.
Information should be coordinated forma central point, which should be accessed by authorized personnel.Central coordination of information is may seem rigid and somehowdelay response to issues of interest in an organization, butcentralization of information coordination makes standardization easy(Bocij,etal, 2008).Further, systems integration benefits from centralized coordinationmaking it easy to use various systems and achieve the expected goals.Through centralized coordination of information, economies of scalecease to be a possibility but a fact and organizations can expandtheir operations with minimum effort.
As mentioned earlier, the introductionof new technologies is not a simple task, and it requires properplanning to at least guarantee its success. The municipal informationservices unit would serve the role of ensuring that the newtechnologies are well installed and functional to handle the requiredtasks. Further, the unit will also undertake the role of maintenanceof the equipment, including restoring broken down computers, as wellas installing the required softwares for effective operations(Becker,et al, 2001). Theunit should also play the role of offering basic computer training toother employees, and handle any claims of difficulties in using thedevices.
Changing the mindset of employees toleave their traditional ways of working to adopt new ways comes withlots of uncertainties. The fear of the unknown among employees andmanagers should be addressed diligently while showing compassion tothe fears and worries of the employees (Bocij,etal, 2008).Employees have the capacity of learning anything presented to themgiven time and proper training. Therefore, the new technologiesshould be not be rushed, but introduced step by step.
The fears of managers and employeesconcerning technological change should be handled through genuinereassurance that the changes will soon be workable to all. The keypoint should an emphasis fact that new technologies would benefit theworkers and the entire organization to achieve their goals. Anythingthat comes to make work easier for everyone ought to be adopted.
The chances to introduce computertechnologies successfully can be increased through a couple ofapproaches, which should be implemented to the best conditions of anorganization. Imperatively, the level of technology to be adoptedshould be consistent with the capacities and abilities of anorganization. In a nut shell, computer technologies that are to beadopted should be able to handle the operations of an organization,without strains. The second approach would involve piloting theadoption of computer technologies to a single department. Thecomputerized department should be compared to the non-computerizedone, and should it show significant improvement in its operations,the entire organization can be computerized. The approach will helpthe management determine the necessary changes that require to bemade before a full adoption of computer technologies is effected.
Regular workshops and seminars formanagers would be appropriate to help manager with the transitionfrom manual handling of information to the adoption of informationsystem technologies (Bocij,etal, 2008). Sucharrangements should be accompanied by both basic and advancedcomputer lessons, which equip the managers with the necessary skillsto operate and supervise operations using the new systems. Once themanager have gained their confidence with the new systems, their workwould be easier and they will manage to assert their authority overother employees for proper functioning of the organization (Malaga,2005).
The moral lesson is that change is notalways welcomed by people. There are lots of uncertainties with newthings and people might be nervous to accept the provisions of suchchange. Employees enjoy the comfort of the old ways of doing thingsmostly because they have mastered the ways and can navigate theirassignments without major challenges (Malaga,2005). Gettingsuch people to accept new ways, which might seemingly be difficultmight prove tricky. However, with dedicated effort from themanagement, and supervisors, new changes can be effected gradually,and the benefits of the same translated in the entire organization.
There are no special characteristicsin the municipal council that was hindering or facilitating theadoption of information systems technology. Similar to other cases ofadopting new technologies, there were fears of the unknown amongmanagers and employees, which required effort to deal with (Malaga,2005). There werealso ambitions and hope among the workers that things wouldeventually fall into place to facilitate smooth running of theiroperations, as well as make work easier. A lot proper training,however, was vital in the entire process to ensure a seamlesstransition.
Becker,S. A., & Baker & Taylor, Inc. (2001). Developingquality complex database systems: Practices, techniques, andtechnologies.Hershey: Idea Group Pub.
Bocij,P., & Greasley, A. (2006). Businessinformation systems: Technology, development and management for thee-business.Harlow [u.a.: Financial Times Prentice Hall.
Bocij,P., Greasley, A., & Hickie, S. (2008). Businessinformation systems: Technology, development and management.Harlow, England: FT Prentice Hall.
Deans,P. C., & Karwan, K. R. (1997). Globalinformation systems and technology: Focus on the organization and itsfunctional areas.Hershey, Pa. [u.a.: Idea Group Publ.
Malaga,R. A. (2005). Informationsystems technology.Upper Saddle River, NJ: Pearson Prentice Hall.