Pursuit of Information Systems Technology
PURSUIT OF INFORMATION SYSTEMS TECHNOLOGY 6
Pursuitof Information Systems Technology
Pursuitof Information Systems Technology
Theimportance of technology cannot be understated as far as theproductivity of a company or business entity in the contemporaryhuman society is concerned. Indeed, technology allows for increasedproductivity and convenience and while eliminating wastage andreducing the time and energy required for the same. It is no wonderthat companies are always seeking of technologies that could maketheir work easier in both the short-term and the long-term,particularly considering that, in spite of the heavy capitalexpenditure that would be required so as to establish or install thegadgets, their productivity and profitability as a consequence wouldbe increased. More often than not, however, it is immensely difficultto inculcate new technologies in a business entity. This is not onlyas a result of the costs involved in acquisition but also the factthat a large number of people are likely to be unfamiliar with them.Indeed, it is often the case that the incorporation of technologiesin companies is met with opposition, both hidden and open,particularly as they would not only require that the employeesundertake some training so as to be familiar with them, but also thefact that some of the workers may be sacked as their services aretaken over by the technologies. This may draw resentment and kill themorale of the workers, thereby hampering productivity. Essentially,it is imperative that a strategy for coping with these emergingissues is devised in the long-term so as to allow for bettercollaboration with the workers.
Indealing with the managers’ fears of the dynamic or changingtechnology, it is imperative that company offers clear informationpertaining to the same. First, the managers would need to be informedabout how the technology fits in the overall picture of the businessentity, especially with regard to enhancing efficiency, speed andproductivity. Indeed, the inculcation of technology would not onlymake their work easier in the long-term but also increase theirproductivity levels (Plouffe et al, 2001). This would amount tohigher profits for the company, which often flow down to theemployees through trickle-down effect.
Inaddition, it is acknowledged that there would be fears pertaining totheir job security in the company. Of course, such fears would bewell founded considering that a large number of employees have losttheir jobs after the inculcation of technologies in the companies forwhich they work. Nevertheless, this does not necessarily have to bethe case. Indeed, there are varied strategies that the employees andmanagers alike could do so as to prevent the possibility of theirservices becoming obsolete (Plouffe et al, 2001). First, it isimperative that the company offers training any time a new technologyis inculcated. This would orient the employees to the functions ofthe technology, as well as provide them with the appropriate skillsand knowledge required so as to operate in the new informationsystems.
Further,it is imperative that the workers undergo constant training so as toensure that they have their skills and knowledge upgraded to therequirements of the modern world. More often than not, the tasks thatan individual would be required to undertake using the technologywould be increasingly reduced, in which case there is a possibilitythat some of them would have to be eliminated (Argawal & Prasad, 1997). This should not be taken to be a bad ordisadvantageous thing, rather employees can undertake training thatequips them with skills enabling them to work in different aspects ofthe company. Indeed, a large number of employees who face the axeonly do so as a result of inflexibility, where they only have oneskill that limits them with regard to the tasks and areas in whichthey can work.
Onthe same note, it is imperative that the managers develop a habit ofkeeping tabs with emerging technologies, so as to be the drivers oftheir implementation in the company. Such endeavors places them at amore or less indispensable level or position in the company as theirskills would not only be required in the introduction stages but alsoin implementation and subsequent usage of the technology.
Withregard to coordination of information, technology does notnecessarily mean that the communication patterns would be challengedrather it opens up avenues for enhanced and seamless communicationacross the entity. In this case, it is noted that the managers mustdevise or come up with ways that would increase the levels ofcommunication between them and their subordinates or juniors. Indeed,there is bound to be communication channels that will be open tojuniors and those that only managers can use (Argawal & Prasad,1997). Communication is to be decentralized so that every unitmanager would be communicating directly with the subordinates orjunior workers. This allows for enhanced speed and convenience in thedissemination of information.
MunicipalInformation Services Unit
TheMunicipal Information Services Unit plays a crucial role in theimplementation of the technology in the institution. This is not onlywith regard to actual installation of the systems but also inimparting the skills required to the employees and managers alike. Inthis regard, the unit important particularly in the initial stages asthey would also be on the lookout for any bugs that affect theoperations of the new system with a view to eliminating or fixingthem. In addition, they would not only offer training but alsomonitor the efficacy of the system while working alongside theemployees so as to persistently orient them to it (Argawal & Prasad, 1997). This would also necessitate that they keep tabs withthe world of technology so as to be updated with any new upgradesthat would allow for better functionality of the system. In addition,they would undertake troubleshooting and repairs of the system andensure that it is compatible with other systems that either arealready in place within the entity or even newly installed or adoptedinto the system (Venkatesh et al, 2003). Indeed, recommendationsregarding any add-ons would be appropriate for the company in thelong-term.
Adviceto other Managers facing Similar Challenges
Moreoften than not, fighting against the introduction of a particulartechnology is always devastating to a company and the employees,particularly as it only ends up wasting crucial time that would beused in enhancing the skills and productivity of the employees andthe company at large. Essentially, it is imperative that managersalways ensure that they are perfectly placed with regard to thetechnologies and privy to the skills, talents and knowledge thatwould be required in using such technologies (Venkatesh et al,2003). Technology is always dynamic as new systems are devised allaimed at enhancing productivity through either reducing the costs orincreasing production speed. In this case, acquiring the necessarytraining beyond the rudimentary or basic skills required so as tooperate the systems would be imperative. In addition, it is importantthat managers are alert to any other technologies that may becompatible with the institution through reading technology magazinesand publications. This would give them an upper hand in theimplementation of the system (Venkatesh et al, 2003). Lastly, it isimportant that they obtain different skills that make them flexibleenough to operate in other units of the company. This means that theywould have the capacity to handle many more fields that they are usedto. Still on this, it is important that they come up with other areaswhere technology could be used in the institution and be the pioneersof the implementation of the same.
ArgawalR, Prasad J (1997). Therole of innovation characteristics and perceived voluntariness in theacceptance of information technologies. DecisionSci 28:557-582.
PlouffeCR, Vandenbosch M, Hulland J (2001). Intermediatingtechnologies and multi-group adoption: A comparison of consumer andmerchant adoption intention toward a new electronic payment system. JProd Innovat Manag 2001, 18:65-81.
VenkateshV, Morris MG, Davis GB, Davis FD (2003) Useracceptance of information technology: Toward a unified view. MISQuart 2003, 27:425-478.