Role ambiguity


Worldwide,the free running of institutions is limited by various challengesthat occur within groups in an organization. The challenges thatoccur in various organizations include role ambiguity, socialloafing, role overload and other types of conflicts. However,according to Morgan (11), the most common type of challenge in thework place is role ambiguity. The challenge hinders optimumproduction in the work place. Consequently, there is an imperativeneed to determine the major causes of role ambiguity in the need tocome out with appropriate solution strategies.


Roleambiguity is a common problem in the workplace especially ifdifferent roles are not clearly stated in the organization (Williams,2005 15). This kind of ambiguity occurs when workers in anorganization do not exactly know what they are supposed to do.Consequently, this condition results to overlap of different roles inan organization. Additionally, role ambiguity can result to otherproblems such as work overload because some employees may do littlework than others.


Inorder to avoid the overlap in roles, the organization concernedshould state clearly the roles of each person in the organization.This should be done when hiring new employees and promotions. In thiscase, individuals should be given strict job be given strict jobdescription. Additionally, penalties should be instituted in caseswhere certain employees are not committed to the free running of anysystem in an organization. Finally, any complaints should beaddressed to the right department for the right action (Morgan).


Inconclusion, this challenge needs the right framework in outlining themost sustainable solution. Hence, organizations should conductfrequent surveys that will enable the management in assessing theoccurrence of the challenge.


Williams,Dean. RealLeadership: Helping People and Organizations Face Their ToughestChallenges.San Francisco, CA: Berrett-Koehler, 2005. Print

Morgan,J. Thecollaborative organizations: A strategic guide to solving yourinternal business challenges using emerging social and collaborativetools.NY: McGraw-Hill, 2012. Print.

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